FOLIOfn, Inc.

  • JIRA/Atlassian Administrator

    Job Locations US-VA-McLean
    Posted Date 2 weeks ago(6/5/2018 11:15 AM)
    Job ID
    # of Openings
    Information Technology
  • Responsibilities

    • Creating, managing, and supporting all administrative functions associated with the Atlassian product suite.
    • Managing and administering add-ons and integrations.
    • Implementing technical requirements into functioning software, by either creating new functionality or modifying that which already exists.
    • Assisting QA with internal test execution; this includes documenting results, tracking defects, and trouble-shooting defects and issues that arise out of testing.
    • Maintain and enhance Atlassian JIRA/Confluence & Service Desk environment per customer requirements.
    • Install, configure and maintain Atlassian JIRA/Confluence.
    • Recommend and design/update standard and custom JIRA workflows to meet customer requirements and/or improve user experience.
    • Install, manage and support various development tools, testing tools and monitoring tools.
    • Plan, evaluate, deploy, operate and maintain tools to suit the expanding user-base.
    • Provide training to technical and non-technical teams to use Atlassian tools.
    • Investigate, troubleshoot and fix issues related to development, applications and application servers.
    • Recommend and set up Atlassian Plugins.
    • Adhere to industry best practices, processes, and metrics standards.
    • Document standards, guidelines and standard operating procedures for admins/users of the system.


    • A minimum of 8 years of industry experience.
    • 2+ years of experience as an Atlassian Tool Suite Administrator (some combination of): JIRA, Confluence, Bitbucket and ServiceDesk.
    • A working knowledge of Agile (Scrum or Kanban) methodologies.
    • Strong verbal and written communication skills.
    • Experience with the following DevOps tools: Git, Experience writing Javascript.
    • Experience with cloud-based development, such as AWS or Azure.
    • Software programming experience in Java.
    • SQL Database experience.


    Preferred Skills:

    • Experience with Maven, Artifactory, and/or Ansible.
    • Workflow migration from Salesforce to JIRA Service Desk.
    • ITIL Certified.
    • JIRA Administration Certified.


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