FOLIOfn, Inc.

  • Brokerage Operations Specialist - Automated Customer Account Transfer

    Job Locations US-VA-McLean
    Posted Date 3 weeks ago(7/26/2018 2:20 PM)
    Job ID
    2018-1086
    # of Openings
    1
    Category
    Brokerage Operations
  • Overview

     

    A Brokerage Operations Specialist is being sought to join the Account Transfer team within the Client Services Department at Folio Investing. The successful candidate will be responsible for processing brokerage account and bank transfers into and out of the firm

     

    Responsibilities

    • Process incoming and outgoing account transfers
    • Follow up on incoming transfers to ensure completion and client satisfaction
    • Initiate reclaim requests
    • Resolve exceptions that may arise during a transfer
    • Provide updates to advisory firms or individual clients
    • Work closely with and collaborate with other teams in the Operations department
    • Interact with other broker dealers or banks coordinating the account transfer process

    Qualifications

    • Bachelor’s degree or equivalent education and work experience
    • Previous experience working in the Operations or Client Service service area of a financial services firm (Broker Dealer or RIA) highly desired
    • Outstanding organizational skills and the ability to work under the pressure of deadlines in a fast-paced environment
    • Strong multi-tasking, time management and organizational skills
    • Knowledge of Microsoft Office (Word, Excel)
    • Team player with excellent communication skills
    • Ability to expand knowledge and willingness to grow skill set
    • Client Service centric approach to problem solving
    • Ability to think outside the box

    Strongly Desired:

    • 3 years+ of Broker/Dealer or RIA Operations or Service experience
    • Account Transfer experience 

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